Information We Collect

We may collect the following types of information:

• Personal contact details (name, email, phone number)

• Health-related information (as voluntarily provided through forms or consultations)
  

• Appointment and service history

• Website usage data (via cookies or analytics tools)

How We Use Your Information

Your information is used to:

• Schedule and manage appointments

• Deliver dental services and patient care
  

• Send relevant updates or communications

• Improve our website and user experience

We will never sell your information or share it without your consent, unless required by law.

Storage & Security

We take all reasonable precautions to protect your personal data. This includes secure data storage, access controls, and encryption where necessary. Health information is stored in accordance with Alberta HIA guidelines.

Cookies & Analytics

Our website may use cookies or analytics tools to track user behaviour for performance and user experience improvements. You may disable cookies in your browser settings.

Third-Party Services

Some personal information may be processed by trusted third-party providers (e.g. payment processors, form services), strictly for the purpose of delivering services to you. These providers are contractually obligated to maintain confidentiality and protect your data.

Accessing or Updating Your Information

You may request access to, correction of, or deletion of your personal information at any time by contacting us at info@southwestsmiles.ca or +1 587.773.9292.

Changes to this Policy

We may update this Privacy Policy to reflect changes in legislation or our services. The latest version will always be posted on our website.